- Q: Do you rent décor?
A: No, our décor is only available for sale.
- Q: Will you hang my existing decorations?
A: We work with our décor that will give you a well-designed memorable look. We do install few of your sentimental pieces and, if you have a natural tree, we can decorate it with our décor.
- Q: Do you provide service outside the Dallas / Fort Worth area?
- Q: How much does it cost?
A: We import luxury European Christmas décor. The price of our each client’s décor depends on their unique needs. Please call us to schedule a design consultation, which can be either in-person or virtual.
- Q: Can I install your décor myself?
A: Yes. We offer a drop-off alternative. The package includes everything you need, minus installation and take-down services.
- Can I buy just one box of ornaments or one décor item?
A: We are an interior design company that decorates our clients’ homes with complete Christmas décor. We’re not an e-commerce company and so don’t sell individual items.
- Q: Can we use our own tree?
A: Yes, we can use a tree you provide. If natural, we provide the lights and string them.
- Q: How do we pay?
A: We accept credit cards (Visa, Mastercard). We charge 50% at the time of booking your installation appointment. That time slot is thus reserved for you. We source and reserve your ornament collection, we prepare your bins and order the tree/garlands/wreaths. We charge the remaining balance the day of your scheduled installation.
- Q: Can we customize a look?
A: Yes. We have access to an unparalleled collection of glass ornaments that can amaze the most selective buyers, including 24K gold ornaments unique on the American market.
- Q: Do you offer custom and/or specific colors?
A: Yes. Given advance notice for import time requirements, we can design ornaments in the color or color combinations of your choice. We can also do custom shapes.
- Q: Do you offer shatterproof ornaments with your services?
A: Yes. We have European shatterproof ornaments that come directly from the North Pole!
- Q: Do you offer storage:
A: Yes. We pick-up, deliver and store your décor in climate-controlled storage.
For any additional questions, please don’t hesitate to call or email us.